The team of ePrime has an average industry experience of 10 years and are fully conversant with all the complexities that go in managing BPO/Outsourcing ticketing services for a travel agency, TMC or Tour Operating companies.
Air Ticketing process on All Global Distribution System (GDS) or called CRS in few countries needs qualified and experienced travel counsellors/agents who can manage New Reservations, Reissue an existing air ticket, or process Refunds & Air ticket Exchanges, Upgrade Air ticket from Economy to Business or Business to First or offer Mix class of travel, manage Date Changes, follow airline ticketing rules on Voids.
Above is only part of what goes into Business & Leisure Travel!
Should your Air Ticketing call centre services or Outsourcing of ticketing processes be well defined, we can help you manage them efficiently and with reliable quality at a cost that brings savings to your operations, with option to go in for 24/7 services.
If your business needs Offline or Online support to manage Ticketing Services, Our agents can manage and control quality checks, PNR Pricing, Issue tickets, Queues processing, Schedule change management, Invoicing the issued tickets or just about anything that goes in the entire chain of selling air tickets to clients.
We work within travel industry and have well defined focus in Travel & Hospitality industry for clients in India and overseas.