Sales and Reservations form the integral part of any travel agency, TMC or tours company that handles Airline reservations. Our agents are certified to work on all GDS’s (Amadeus, Sabre, Travel Port Galileo & Worldspan, Abacus etc). The services can include new airline reservations, after office support, Airline Reservations servicing – Voids, Refunds, Date Changes, Schedule changes, Exchanges and Airline Reservation Cancellations, Airline Seat Assignments, Airline refund tracking and reporting services etc.
Should you have your own proprietary airline or hotel reservation tool for your travel agency, TMC or Tour Operations – our staff would undergo enhanced training by your team before going live on it.
The services by ePrime on Airline Sales & Airline or Hotel Reservations can be further fine-tuned depending upon the your requirement and needful staff with expertise to be used.
Our Team members are all qualified Travel Industry experienced personnel with average travel agency or TMC operations background of 10 years. If your TMC/Travel Agency Operations are in Business Travel then you would know how important it is to have trained and experienced qualified staff that can handle your clients efficiently and professionally as this industry is heavily dependent upon human interactions and service delivery with product knowledge.
All our team members are qualified on Scheduled Airline reservations and TMC operations or handling reservations for Global LCC Carriers. We partner with your travel company as your captive inhouse BPO Service partner for all airline or TMC Operations, Reservations or hotel reservation activities.
We work within travel industry and have well defined focus in Travel & Hospitality industry for clients in India and overseas.